We like to make every attempt to resolve any issue but you can contact the Telecommunications Industry Ombudsman by phone on or visit tio. It excludes customers with a digit account number beginning with Our Fair Use Policy applies.
For more information please visit telstra. If your connection is provided over Hybrid Fibre Coaxial HFC you can connect and use up to a maximum of 3 separate lines. Find out more at telstra.
These tools help you view and pay your bill online, monitor your usage, and more. Live games are limited to a 7" viewing screen. If we reasonably believe you are misusing the back-up service, we will contact you.
As part of taking up a Business Lease plan, you will receive marketing communications from us reminding you of your right to upgrade your handset, even if you opt out of Telstra marketing.
Other Information Moving to the nbn network Your 24 month contract could overlap with the rollout of the nbn network.
Some services may not work in back-up e.